Frequently Asked Questions

Getting started is simple:

1. Choose a subscription plan - Select from Starter ($29), Professional ($99), or Enterprise ($299)
2. Connect your exchange - Link your Coinbase Prime, Binance, or other supported exchange
3. Configure strategies - Set up your AI trading preferences and risk management
4. Start earning - Our AI monitors markets 24/7 and executes trades automatically

You'll receive $DOLLARSIGN tokens based on your plan that can be burned for Bitcoin payouts.

We support all major cryptocurrency exchanges:

• Coinbase Prime - Professional institutional trading
• Binance - World's largest crypto exchange
• Bybit - Advanced derivatives trading
• Kraken - Secure and regulated exchange
• OKX - Global crypto trading platform

We use read-only API keys for maximum security. Your funds never leave your exchange account.

Absolutely. Your security is our top priority:

• ✅ Read-only API keys - We can only view and trade, never withdraw
• ✅ Military-grade encryption - All credentials encrypted with Fernet
• ✅ Funds stay on your exchange - We never hold your cryptocurrency
• ✅ Manual BTC approvals - All Bitcoin payouts require manual verification
• ✅ Enterprise security - SOC 2, GDPR, and PCI DSS compliant

$DOLLARSIGN tokens are our platform's reward currency:

• Automatic rewards - Receive tokens with every subscription (50/250/1000 based on plan)
• Burn for Bitcoin - Convert tokens to BTC at 1 token = $1 worth of Bitcoin
• Manual approval - All BTC claims are manually reviewed for security
• Track history - View all token transactions in your billing dashboard

Tokens unlock premium features and provide a bridge between trading profits and Bitcoin earnings.

Converting tokens to Bitcoin is simple:

1. Go to your Billing History page
2. Click "Burn for BTC" button
3. Enter the amount of tokens to burn
4. Provide your Bitcoin wallet address
5. Submit request for manual approval
6. Receive BTC within 24-48 hours after approval

Yes, absolutely. You can cancel your subscription at any time:

• ✅ No contracts - Month-to-month billing with no long-term commitment
• ✅ Keep your tokens - Already earned tokens remain in your account
• ✅ Access until period ends - Continue using premium features until your billing cycle ends
• ✅ Easy reactivation - Restart your subscription anytime

Cancel through your billing dashboard or contact support for assistance.

Earn commissions by referring new users:

• 15% Tier 1 Commission - Earn 15% of direct referral subscriptions
• 5% Tier 2 Commission - Earn 5% of indirect referrals (your referrals' referrals)
• Share your link - Get your unique referral link from the dashboard
• Track earnings - Monitor commissions and BTC payouts in real-time
• Leaderboard rewards - Top referrers get bonus recognition and rewards

Example: Refer someone to a $99 Professional plan → Earn $14.85 commission

Referral commissions are processed automatically:

• ✅ Instant credit - Commissions added to your account immediately
• ✅ Convert to BTC - Use the burn system to convert earnings to Bitcoin
• ✅ $10 minimum - Minimum payout threshold for BTC conversion
• ✅ Manual approval - All BTC payouts manually reviewed for security

Multiple ways to share and earn:

1. Copy your link - Get your unique URL from the referrals dashboard
2. Social sharing - One-click sharing to X (Twitter), Telegram, WhatsApp
3. Email campaigns - Send to friends, family, and crypto communities
4. Content creation - Use in YouTube videos, blog posts, Discord servers

Required API permissions for secure trading:

• ✅ Read - View account balances and positions
• ✅ Trade - Execute buy/sell orders
• ❌ Withdraw - Never enable withdrawal permissions
• ✅ IP Restrictions - Recommended for enhanced security

Our AI system uses advanced signal analysis:

• GMGN.ai Integration - Professional-grade signal provider
• 8 Signal Types - Smart Money FOMO, KOL signals, Heavy Buying, etc.
• Risk Management - Dynamic position sizing and stop-loss protection
• 24/7 Monitoring - Continuous market analysis and trade execution
• Multi-Strategy - DCA, Grid Trading, Arbitrage detection

The system analyzes market conditions, signal confidence, and your risk preferences to execute optimal trades.

Yes! Multiple customization options:

• Risk Level - Conservative, Balanced, or Aggressive
• Position Size - Control how much to invest per trade
• Signal Filters - Choose which signal types to follow
• Stop Loss - Set automatic loss protection levels
• Take Profit - Configure profit-taking targets
• Trading Pairs - Select which cryptocurrencies to trade

Professional and Enterprise plans include advanced strategy customization and AI coach guidance.